Practice Charter

Information About You

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.
We need to make sure that you know this is happening and the choices you have.

Please take time to read the information below. You need to make a choice.

More information can be found here

www.nhs.uk/caredata

Care data patient information leaflet (.pdf)

Care data patient frequently asked questions(.pdf)

Care data poster (.pdf)

Care Data Opt Out Forms

Care Data Info (.pdf)

Care Data Opt Out Form (.pdf)

General Practice Profile

2014 Practice Profile (.pdf)

Access to Medical Records

You have the right to view your health records in accordance with the Access to Records Act 1990. Please ask at reception for an Access to Medical Records application form, if required. The BMA recommended charge for this service is a minimum of £10.00.

Private Medical Fees

Some of the services the practice provides attract a charge. Please see the chart of our fees in reception or click here.

Freedom Of Information Act Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the classes of information the practice intends to routinely make available. This scheme is available on request from the practice manager.

Interpreter

If you require an interpreter either call or come into the surgery and we will be happy to arrange the service. The service covers a large range of languages, but you must inform us at least three days before your appointment.

Chaperones

Due to the increasing incidence nationally of patients' allegations against health care professionals, when visiting the surgery for a medical examination you may be asked if you would prefer a chaperone to be present. Similarly, if you would like a chaperone present, please feel at ease to mention this.

Your Neighbourhood Professionals. Just a Click Away! Selsdon & District Funeral Service Sarah Rutter Maura Cripps Holistic Therapy Evergreen Enterprises Probate and Wills
Farley Road - 53 Farley Road, South Croydon, Surrey, CR2 7NG
Branch Surgery - 125 Holmbury Grove, Forestdale, Croydon, Surrey, CR0 9AQ
  • Telephone 020 8651 1222
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Your Neighbourhood Professionals. Just a Click Away! Selsdon & District Funeral Service Sarah Rutter Maura Cripps Holistic Therapy Evergreen Enterprises Probate and Wills
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