We would be grateful if you would complete this survey about your surgery and your most recent visit. The doctors at your surgery want to provide the highest standard of care. Feedback from this survey will enable us to identify areas that may need improvement.
Complete our online friends and family test
Friends and family test results
2024
November 2024
| Very good |
97 |
| Good |
10 |
| Neither good nor poor |
1 |
| Poor |
1 |
| Very poor |
0 |
| Don't know |
0 |
| Total number of responses |
109 |
October 2024
| Very good |
157 |
| Good |
11 |
| Neither good nor poor |
6 |
| Poor |
2 |
| Very poor |
1 |
| Don't know |
0 |
| Total number of responses |
177 |
September 2024
| Very good |
210 |
| Good |
24 |
| Neither good nor poor |
3 |
| Poor |
2 |
| Very poor |
4 |
| Don't know |
1 |
| Total number of responses |
244 |
August 2024
| Very good |
273 |
| Good |
23 |
| Neither good nor poor |
3 |
| Poor |
4 |
| Very poor |
2 |
| Don't know |
1 |
| Total number of responses |
306 |
July 2024
| Very good |
210 |
| Good |
24 |
| Neither good nor poor |
3 |
| Poor |
2 |
| Very poor |
4 |
| Don't know |
1 |
| Total number of responses |
244 |
June 2024
| Very good |
218 |
| Good |
18 |
| Neither good nor poor |
3 |
| Poor |
3 |
| Very poor |
1 |
| Don't know |
2 |
| Total number of responses |
245 |
May 2024
| Very good |
225 |
| Good |
22 |
| Neither good nor poor |
2 |
| Poor |
1 |
| Very poor |
1 |
| Don't know |
0 |
| Total number of responses |
251 |
April 2024
| Very good |
257 |
| Good |
20 |
| Neither good nor poor |
7 |
| Poor |
2 |
| Very poor |
4 |
| Don't know |
0 |
| Total number of responses |
290 |
March 2024
| Very good |
355 |
| Good |
25 |
| Neither good nor poor |
5 |
| Poor |
5 |
| Very poor |
3 |
| Don't know |
1 |
| Total number of responses |
394 |
February 2024
| Very good |
427 |
| Good |
55 |
| Neither good nor poor |
3 |
| Poor |
4 |
| Very poor |
5 |
| Don't know |
3 |
| Total number of responses |
497 |
January 2024
| Very good |
442 |
| Good |
40 |
| Neither good nor poor |
5 |
| Poor |
5 |
| Very poor |
1 |
| Don't know |
2 |
| Total number of responses |
495 |
2023
December 2023
| Very good |
441 |
| Good |
42 |
| Neither good nor poor |
8 |
| Poor |
8 |
| Very poor |
3 |
| Don't know |
2 |
| Total number of responses |
504 |
November 2023
| Very good |
482 |
| Good |
52 |
| Neither good nor poor |
9 |
| Poor |
6 |
| Very poor |
3 |
| Don't know |
2 |
| Total number of responses |
554 |
October 2023
| Very good |
432 |
| Good |
40 |
| Neither good nor poor |
7 |
| Poor |
3 |
| Very poor |
7 |
| Don't know |
2 |
| Total number of responses |
491 |
September 2023
| Very good |
351 |
| Good |
27 |
| Neither good nor poor |
4 |
| Poor |
7 |
| Very poor |
5 |
| Don't know |
3 |
| Total number of responses |
397 |
August 2023
| Very good |
412 |
| Good |
49 |
| Neither good nor poor |
5 |
| Poor |
5 |
| Very poor |
6 |
| Don't know |
4 |
| Total number of responses |
481 |
July 2023
| Very good |
391 |
| Good |
44 |
| Neither good nor poor |
6 |
| Poor |
6 |
| Very poor |
8 |
| Don't know |
6 |
| Total number of responses |
461 |
June 2023
| Very good |
437 |
| Good |
40 |
| Neither good nor poor |
5 |
| Poor |
2 |
| Very poor |
2 |
| Don't know |
2 |
| Total number of responses |
488 |
May 2023
| Very good |
436 |
| Good |
50 |
| Neither good nor poor |
10 |
| Poor |
6 |
| Very poor |
7 |
| Total number of responses |
509 |
April 2023
| Don't know |
2 |
| Good |
33 |
| Neither good nor poor |
7 |
| Poor |
4 |
| Very good |
419 |
| Very poor |
3 |
| Total number of responses |
468 |
March 2023
There are two sets of results for March due to a change of programme used for the Friends and Family Test during March.
March 2023 Results (XLSX, 20KB)
Total number of responses - 480
Very good - 352 (73%)
Good - 105 (22%)
Neither good nor poor - 7 (1%)
Poor - 4 (1%)
Very poor - 8 (2%)
Don’t know - 4 (1%)
February 2023
Total number of responses - 703
Very good - 544 (77%)
Good - 128 (18%)
Neither good nor poor - 17 (2%)
Poor - 8 (1%)
Very poor - 5 (1%)
Don’t know - 1 (0%)
January 2023
Total number of responses - 678
Very good - 545 (80%)
Good - 114 (17%)
Neither good nor poor - 12 (2%)
Poor - 1 (0%)
Very poor - 5 (1%)
Don’t know - 1 (0%)
2022
Below are the responses we received to the question "Overall, how was your experience of our service?"
December 2022
Total number of responses - 510
Very good - 388 (76%)
Good - 98 (19%)
Neither good nor poor - 8 (2%)
Poor - 6 (1%)
Very poor - 7 (1%)
Don’t know - 3 (1%)
November 2022
Total number of responses - 574
Very good - 451 (79%)
Good - 99 (17%)
Neither good nor poor - 7 (1%)
Poor - 9 (2%)
Very poor - 7 (1%)
Don’t know - 1 (0%)
September 2022
Total number of responses - 598
Very good - 490 (82%)
Good - 94 (16%)
Neither good nor poor - 10 (2%)
Poor - 3 (1%)
Very poor - 1 (0%)
Don’t know - 0 (0%)
August 2022
Total number of responses - 123
Very good - 105 (85%)
Good - 17 (14%)
Neither good nor poor - 1 (1%)
Poor - 0 (0%)
Very poor - 0 (0%)
Don’t know - 0 (0%)
July 2022
Total number of responses - 50
Very good - 45 (90%)
Good - 3 (4%)
Neither good nor poor - 0 (0%)
Poor - 1 (2%)
Very poor - 1 (2%)
Don’t know - 0 (0%)
June 2022
Total number of responses - 49
Very good - 46 (94%)
Good - 2 (4%)
Neither good nor poor - 1 (2%)
Poor - 0 (0%)
Very poor - 0 (0%)
Don’t know - 0 (0%)
May 2022
Total number of responses - 50
Very good - 44 (88%)
Good - 3 (6%)
Neither good nor poor - 0 (0%)
Poor - 1 (2%)
Very poor - 2 (4%)
Don’t know - 0 (0%)
April 2022
Total number of responses - 50
Very good - 41 (82%)
Good - 6 (12%)
Neither good nor poor - 2 (4%)
Poor - 0 (0%)
Very poor - 0 (0%)
Don’t know - 1 (2%)
March 2022
Total number of responses - 50
Very good - 36 (72%)
Good - 7 (14%)
Neither good nor poor - 4 (8%)
Poor - 2 (4%)
Very poor - 1 (2%)
Don’t know - 0 (0%)
February 2022
Total number of responses - 50
Very good - 41 (82%)
Good - 7 (14%)
Neither good nor poor - 1 (2%)
Poor - 1 (2%)
Very poor - 0 (0%)
Don’t know - 0 (0%)
January 2022
Total number of responses - 50
Very good - 45 (90%)
Good - 2 (4%)
Neither good nor poor - 3 (6%)
Poor - 0 (0%)
Very poor - 0 (0%)
Don’t know - 0 (0%)