Complaints Procedure

We hope that you find our service efficient, accessible and relevant to your needs but nonetheless recognise that there may be times when you feel it has been deficient. If you wish to make a complaint about the service you have received from any of the medical or administration team, please write to the practice manager as soon as possible after the cause for your complaint has occurred.

Farley Road Medical Practice Complaints Procedure:
A leaflet giving full details of our complaints procedure can be downloaded from here.

Farley Road Medical Practice Complaint Form:
A copy of our complaint form can be downloaded from here.

Patient Advice & Liaison Service (PALS)

NHS Commissioning Board for complaints 0300 311 2233

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Farley Road - 53 Farley Road, South Croydon, Surrey, CR2 7NG
Branch Surgery - 125 Holmbury Grove, Forestdale, Croydon, Surrey, CR0 9AQ
  • Telephone 020 8651 1222
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Your Neighbourhood Professionals. Just a Click Away! Evergreen Enterprises Probate and Wills Selsdon & District Funeral Service Sarah Rutter Maura Cripps Holistic Therapy
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